Effective Communication through an understanding of cultural differences
Cultural Intelligence is the ability to effectively fit into unfamiliar situations by understanding
different cultural norms found in foreign countries, corporations and professions.
Cultural Intelligence adds an extra dimension to Emotional Intelligence by enabling people to perceive
individuals' behaviours and communication styles in the context of their national, professional or
corporate culture. By understanding the cultural norms in which people are communicating, it is then
possible to differentiate between those factors which are typical of the culture, and those which are
particular to the individual in question.
Note: This web page is not intended to provide comprehensive coverage of the subject, merely a brief introduction to provoke thought and to lead to a more in depth understanding and application of the topic, either through further reading - or from me as your management consultant, executive trainer or personal coach.